When you submit a support question or general enquiry, we collect your first name, last name and your email address so that we can correspond with you.
Your personal data will only be stored on this website’s database, we do not keep any other copies. Our Webhost (https://hosting.io) is GDPR certified and compliant, so you can rest assured, your information is safe.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics to track visitors on this site.
In order to be compliant with the new regulatory changes in regard to GDPR, Google has included a data processing amendment.
The data we collect will be processed anonymously and the “Data sharing” element has been disabled.We don’t use other Google services in combination with Google Analytics cookies.
Freedom of Information request
Below we show you all of the data stored on our website. Select the data you wish the site owner to anonymise so it cannot be linked to your email address any longer. It is the site owners responsibility to act upon your request. When your data is anonymised you will receive an email confirmation.
Requests Table & Rights of Data Subject
Right to Erasure Requests The Data Subject (you) are able to submit a request to be erased from the site. When a request is made, the Data Subject will receive an email confirmation to confirm the deletion request. After email confirmation, the user request is added to the requests table for review by the Administrator. If the Data Subject has content published on the site for any post types or comments, they will be added to this table. If they do not have any content, they will receive a confirmation of erasure request and be provided with a 6 digit Token for safekeeping after erasure in case of recover data needs. The requests table allows the Administrator to reassign any content to another user or delete it. In the event of comments, the Data Subject’s content would be made anonymous. Admin can also manually add users to the erasure requests table with a manual email search.
Right to Access Data Request & User Data Portability
The Data Subject can place a request to download their data.
After requesting their data, the user will receive a double opt-in confirmation email then the plugin will generate an XML or JSON file, which will be emailed to them for download with an expiration time of 48 hours.
Right to Rectify & Complaint Requests
The Data Subject can place a request to rectify data or file a complaint.
After making their request, the user will receive a double opt-in confirmation email and then add them to the table for admin to handle the request.
We use email marketing to keep you up to date as well as newsletters.
Each of our mailshots is fully GDPR Compliant and will contain an opt-out notification if you no longer want to receive them.
For email marketing, we store the absolute minimum, your name and email address
However if you are still looking for more information then you can contact us through one of our preferred contact methods:
Phone: 03300 100 643
Address 52 High Street, High Street Pinner, Middlesex HA5 5PW